What to expect from your local pharmacy team
Pharmacists are experts in medicines who can help you with minor health concerns.
As qualified healthcare professionals, they can offer clinical advice and over the counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.
If symptoms suggest it's something more serious, pharmacists have the right training to make sure you get the help you need. For example they will tell you if you need to see a GP.
Pharmacists are trained in managing minor illnesses and providing health and wellbeing advice. Many pharmacies are open until late and at weekends. You don't need an appointment - you can just walk in.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Help with your medicines
Pharmacists can answer your questions on prescription and over the counter medicines. All pharmacies provide the following services:
- dispensing NHS prescriptions
- access to the repeat prescription service (EPS)
- an emergency supply of medicine (subject to the decision of the pharmacist)
- non-prescription medicines like paracetamol
- advice on treating minor health concerns
If you're regularly prescribe the same medication, your GP may offer a prescription that can be repeated several times.
You can choose which pharmacy you would prefer to collect your prescriptions from and your GP will send your prescription there (EPS).
You'll then be able to collect your repeat medicines directly from the pharmacy you have chosen until your GP needs to review your treatment. This means fewer trips to the GP just to get another prescription.
If you are using this service, you will need to contact your chosen pharmacy a few days before you run out of medication to ask for a new prescription and find out when it will be ready.
Pharmacies can give treatment advice about a range of common conditions and minor injuries, such as:
- aches and pains
- sore throat
- skin rashes
- red eye
If you want to buy over the counter medication, the pharmacist and their team can help you.
Antibiotics are not be available over the counter.